Should you wish to make an exchange please email us with the details of the items you wish to return and the new items you wish to purchase.
Any items to be returned must be returned in accordance to our returns policy.
If the value of the exchange results in you being entitled to a credit from us this will be made back to the original payment card within 3-5 working days
If you’re original order did not exceeded £30 and your exchange increases your total transaction over this amount no postage charges will be applied for the dispatch of the new items.
If your exchange results in your total transaction not exceeding £30 the deduction of the postage will be made from any credit amount owed for the postage of the new items.
If your exchange results in an additional payment to be made we will email you full details on how to do this via PayPal or credit/debit card,
All returns and exchanges will be dealt with personally and help and advice will be provided on the process.